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Privacy Policy

• At SympathyFlora.com, we prioritize the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.
• Collecting Information
  When you visit our website, we automatically collect certain information about your device, including your IP address, web browser, and operating system. We may also collect information about the pages you visit on our website, the links you click, and the duration of your visit. This information is collected using cookies, which are small data files stored on your device.
• We also collect personal information that you provide to us voluntarily when you place an order or create an account on our website. This information may include your name, address, email address, and payment details.
• Using Information
  We use the information collected to provide and improve our services to you. This includes processing your order, contacting you regarding your order, and providing you with customer support. We may also use the information to communicate with you about new products, promotions, or other updates related to our business.
• Sharing Information
  We will never sell or rent your personal information to any third parties. However, we may share your information with trusted third-party service providers who assist us in running our website, conducting business, or servicing you. These service providers are contractually obligated to keep your information confidential and can only use it for the specific purpose for which it was disclosed.
• Information Collection and Use
  When you visit our website, we collect certain information from you such as your name, email address, phone number, and billing address. This information is used solely for the purposes of completing your transaction and providing you with a personalized experience on our website. We may also use your information to send you promotional emails or newsletters, but you can opt-out of these communications at any time.
• Security
  We take the security of your personal information very seriously. Our website uses the latest security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
• Cookies
• Cookies
  Our website uses cookies to enhance your browsing experience and provide a more personalized service. Cookies are small data files that are stored on your computer's hard drive. They allow us to recognize your preferences and keep track of items in your shopping cart. Cookies do not contain any personally identifiable information and cannot harm your computer.
• Personal Information
  We collect personal information when you purchase flowers or subscribe to our newsletter. This information may include your name, address, email address, and phone number. We use this information to process your order, deliver items, and communicate with you regarding your purchase. We may also use your email address to send you promotional offers or updates on new products. We will never sell, trade, or share your personal information with any third parties without your consent.
• Credit Card Information
  All credit card transactions are processed through a secure, encrypted connection. Your credit card information will not be stored on our servers and will only be used to process your current purchase.
• Data Security
  The security of your personal information is important to us. We take all necessary precautions to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information, but we will do our best to keep it safe.
• Third-Party Links
  Our website may contain links to third-party websites. These websites have their own privacy policies and we cannot be held responsible for their content or activities. We encourage you to read the privacy policies of these websites before providing any personal information.
• Children's Privacy
  Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any personal information on our website. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information as soon as possible.
• Changes to this Privacy Policy
  We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on our website. We encourage you to review this privacy policy periodically for any changes.